The Cosmetic & Dental Emporium (V&A Waterfront)
According to our open methodology, this clinic scored 61.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 17 ranked clinics · Last checked: 7 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#261.7/100
- Best for Expats#258.8/100
- Best for Dental Implants#353/100
- Best for Emergency Dental Care#259.5/100
- Best Price Transparency#244/100
- Best English-speaking Clinics#264/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation info found; site mentions only a calm, supportive environment.
Summary
Cosmetic and dental practice at the V&A Waterfront combining dentistry with facial aesthetics. Offers implants, orthodontics (Invisalign, Damon, Spark), and emergency dentistry. WhatsApp contact and services published; prices not published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-07 from the place page: 405 five-star, 2 four-star, 0 three-star, 3 two-star, 6 one-star. The buckets sum to 416, matching the 416 in the place-page header exactly, and the weighted mean 4.916 reproduces the published 4.9. [gmp1] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-07 from the place-page header; the star histogram sums to the same figure. The card previously held 418, read on 2026-08-25 — the listing has lost 2 since, which Google does when it removes reviews. [gmp1] | 2.5/3 |
| ✓ | Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better; the Newest sort does not open to automation in Maps, so the true newest review may be more recent than this. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to two of the three reviews Google renders — both of the five-star ones, the second of them five days ago, so the practice is replying actively — and did not reply to the third, a one-star review. The value records that owner replies exist; the omission is recorded here rather than summarised away. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | No recurring complaints One readable negative appears in the visible sample, not two, so no repeated theme is demonstrated: a Local Guide holding 65 reviews writes that she stayed silent for years and speaks up now after losing her twelfth veneer at this practice. It is a single account and is recorded rather than scored; the owner left it unanswered. The unread negative tail is 6 one-star and 3 two-star ratings out of 416 — 2.2 per cent of the base. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns The 405/2/0/3/6 spread carries a real one- and two-star tail and the practice does not suppress it — the one-star review sits at the top of the sample Google chose to render. The three visible reviewers hold 65, 3 and 11 reviews of their own and their dates span one to three months. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cape Town", "English speaking dentist Cape Town", "dental implants Cape Town", "emergency dentist Cape Town", "Cape Town dental clinic for expats".
| ? | Mentioned for: best dentist Cape Town | 0/1 |
| ? | Mentioned for: English speaking dentist Cape Town | 0/1 |
| ? | Mentioned for: dental implants Cape Town | 0/1 |
| ? | Mentioned for: emergency dentist Cape Town | 0/1 |
| ? | Mentioned for: Cape Town dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [s1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Zak (Schabort) [s1] [the-cosmetic-dental-emporium-v-a-waterfront-doclic] | Cosmetic dental surgeon / facial aesthetics | DP 0096334 (HPCSA, Register: DENTIST, status: ACTIVE) |
| Dr Wim [s1] | Cosmetic dentist / implantologist / endodontist / laser dentist | not verified |
| Dr Pierre [s1] | Cosmetic dentist / facial aesthetics / surgeon | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Cape Town
- AI & Search Visibility: Mentioned for: English speaking dentist Cape Town
- AI & Search Visibility: Mentioned for: dental implants Cape Town
- AI & Search Visibility: Mentioned for: emergency dentist Cape Town
- AI & Search Visibility: Mentioned for: Cape Town dental clinic for expats
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://capetowndentist.co.za/ |
|---|---|
| Phone | +27 21 418 2668 |
| https://wa.link/rex8j6 | |
| https://www.facebook.com/cosmeticdentalemporium/ | |
| Google Maps | Map listing |
| Address | Suite 7112, Victoria Wharf Shopping Centre, Breakwater Blvd, V&A Waterfront, Cape Town, 8001 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://capetowndentist.co.za/ | address, phone, WhatsApp, dentists, services | 2026-07-14 |
| s2 | https://www.waterfront.co.za/stores/the-cosmetic-dental-emporium/ | Waterfront location and services | 2026-07-14 |
| the-cosmetic-dental-emporium-v-a-waterfront-refresh | https://www.google.com/maps/place/The+Cosmetic+and+Dental+Emporium+… | most recent review 1 month ago (Alesea M, Mimi Marotte) | 2026-08-25 |
| the-cosmetic-dental-emporium-v-a-waterfront-doclic | https://hpcsaonline.custhelp.com/app/i_reg_form | searched: surname=Schabort (wildcard), register=DENTIST -> DR. SCHABORT IZAK PETRUS, DP 0096334, Cape Town 8002, ACTIVE (the only Schabort on the DENTIST register; 'Izak' is the Afrikaans form of 'Zak') | 2026-08-25 |
| gmp1 | https://www.google.com/maps/place/The+Cosmetic+and+Dental+Emporium+… | The clinic’s Google Maps place page — the one this card already records as contacts.googleMapsUrl — opened and read live in a real browser on 2026-09-07: star rating, review-count header, full star histogram read from the accessibility labels, review dates, review content and owner replies. The listing opens as «The Cosmetic and Dental Emporium Cape Town» and publishes capetowndentist.co.za and +27 21 418 2668. Provenance: owner-managed — no «Claim this business» prompt, and the owner replied to a five-star review five days ago. | 2026-09-07 |
Change History
| Date | Change |
|---|---|
| 2026-09-07 | Reputation block measured live on 2026-09-07, which opened this clinic’s Google Maps place page in a real browser. The manual browser check could not reach these ten cards: they enter the country directory southafrica-dental as twins of this city site, carry no entry in data/research/*.json, and import-research.js therefore left them untouched, so their respondsToReviews, recurringComplaints and suspiciousReviewPatterns had never been assessed at all. Written now: googleRating 4.9 → 4.9; googleReviewCount 418 → 416 (histogram 405/2/0/3/6 = 416, weighted mean 4.916); reviewRecency within_3_months (unchanged, re-proved); respondsToReviews null → true; recurringComplaints null → false; suspiciousReviewPatterns null → false. The histogram sums to the place-page header count exactly and its weighted mean reproduces the published rating to one decimal. Fields this pass did not measure are untouched. The country twin on southafrica-dental was re-synchronised from this card in the same step; the two copies are identical except for the twin’s city key. |
| 2026-08-25 | License verification 2026-08-25 against HPCSA iRegister: found active registration for Dr Zak Schabort (registered as IZAK PETRUS SCHABORT, DP 0096334) - the only Schabort on the dentist register; Dr Wim and Dr Pierre are published on the clinic's own site by first name only with no surname given, so no registry search was possible for them. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, open status; captured first Google rating 4.9 (418 reviews). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about The Cosmetic & Dental Emporium (V&A Waterfront) Email us